Our story
Founded in 2015, Dépanneuse 13 was built around one clear goal: helping drivers when it matters most, with professionalism, clarity and care. We operate in Marseille, across Bouches-du-Rhône (13) and the PACA region.
Over the years, we have strengthened our know-how to handle roadside emergencies and organize reliable 24/7 interventions, with a transparent and human approach.
Our journey
Our mission
Our mission is to keep drivers safe and reassured by providing 24/7 assistance with clear information and serious handling.
We are committed to delivering reliable, efficient interventions so you can get back on the road safely and regain peace of mind.
Our expertise
- Diagnostics and assessment of roadside situations
- Intervention coordination and case management
- Partnerships with insurers and companies
- Quality tracking and continuous improvement
- 24/7 assistance, day and night
Our values
At Dépanneuse 13, responsiveness, quality and customer satisfaction guide everything we do. Each intervention is a chance to reassure you and help you effectively.
We believe in transparency, reliability and technical excellence. Our team is committed to solutions that meet your needs with professionalism.
Safety and professional ethics are fundamental values that guide our decisions and interventions.
