⚙️
Technical Support
Technical problem resolution and maintenance
- ✓Quick diagnosis
- ✓Remote resolution
- ✓Preventive maintenance
Technical Support.
Expert assistance at your service
Our team of experts is available 24/7 to help you resolve your technical issues.
🕐
24/7
Availability
⚡
< 1h
Response time
✅
95%
Resolution rate
⭐
4.9/5
Customer satisfaction
⚡
Rapide
🎯
Précis
🤝
Disponible
Support categories
Choose the type of assistance you need
💰
Billing Support
Questions related to invoices and payments
- ✓Invoice management
- ✓Payment methods
- ✓Refunds
💡
General Support
General questions and information
- ✓Product information
- ✓Usage guides
- ✓Expert advice
🔧
Assistance Routière
Assistance préventive et maintenance
- ✓Assistance préventive
- ✓Maintenance
- ✓Sauvegardes
Besoin d'aide rapide ?
Consultez notre base de connaissances ou contactez directement notre équipe d'experts.
Urgence
Why choose our urgent support?
Fast and effective intervention for your critical problems
Immediate intervention
Guaranteed response in less than 15 minutes for all critical issues
⏱️< 5 minRéponse
✅99%Succès
🕒24/7Disponible
Expert team
Certified technicians with deep expertise in your infrastructure
⏱️< 15 minRéponse
✅97%Succès
🕒24/7Disponible
Remote resolution
Remote diagnosis and correction for faster resolution
⏱️< 30 minRéponse
✅95%Succès
🕒24/7Disponible
Service guarantee
Resolution commitment or full refund
⏱️< 1hRéponse
✅98%Succès
🕒24/7Disponible
Contact us
Multiple ways to reach us
⭐Priorité
Live chatLive
Chat with an expert in real time
⭐98%Satisfaction
⏱️30sMoyenne
👥28,950Contacts
⏱️Temps de réponse :Immediate response
🕒Disponibilité :9am-6pm, Mon-Fri
⭐Priorité
Phone
Direct technical support
⭐97%Satisfaction
⏱️1minMoyenne
👥8,750Contacts
⏱️Temps de réponse :Immediate response
🕒Disponibilité :24/7, 7 days a week
Send us a detailed email
⭐95%Satisfaction
⏱️2hMoyenne
👥15,420Contacts
⏱️Temps de réponse :Response within 2 hours
🕒Disponibilité :24/7 processing
Support ticket
Create a ticket for detailed tracking
⭐92%Satisfaction
⏱️4hMoyenne
👥23,180Contacts
⏱️Temps de réponse :Response within 1 hour
🕒Disponibilité :24/7 processing
🚨
Urgence technique ?
Pour les problèmes critiques affectant votre production, contactez-nous immédiatement.
Contacter en UrgenceOur Customer Reviews
Discover what our customers say about our services
Marie Dubois
Marseille
Private individual - Marseille
⭐⭐⭐⭐⭐
Dépanneuse 13 rescued me in less than 20 minutes! Dead battery on the highway, quick and professional intervention. I highly recommend their emergency services.
Jean Martin
PACA Logistics
Transport operator - PACA Logistics
⭐⭐⭐⭐⭐
Impeccable service! Dépanneuse 13 towed my broken-down truck on the A7. Quick intervention, appropriate equipment and transparent pricing. Perfect!
Sophie Laurent
Aix-en-Provence
Motorcyclist - Aix-en-Provence
⭐⭐⭐⭐⭐
My motorcycle broke down on the road to Cassis, Dépanneuse 13 arrived quickly with the right equipment. Professional service and fair prices. I recommend!
Check out all our customer reviews