Frequently Asked Questions

Dépanneuse 13 is a web development agency specialized in creating websites, web applications and custom digital solutions. We use the latest technologies like diagnostic électronique, mécanique automobile and systèmes automobiles to create exceptional web experiences.

Dépanneuse 13 was founded in 2015. We have more than 8 years of experience in web development and supporting our clients in their digital transformation.

Our headquarters is located in France. We work with clients worldwide thanks to our web development expertise and collaborative approach.

Yes, we work with clients worldwide. Our web development expertise and mastery of internationalization allow us to serve clients in many countries.

We develop all types of websites: showcase sites, e-commerce, complex web applications, SaaS platforms, corporate sites, blogs, and more. Each project is unique and adapted to our clients' specific needs.

Yes, we offer comprehensive maintenance services including security updates, performance optimizations, data backup, and technical support. We offer different maintenance levels according to your needs.

Absolutely! SEO is integrated into all our projects. We optimize technical structure, metadata, performance, and advise you on content strategy to improve your visibility on search engines.

Yes, we offer personalized training to teach you how to use your website, manage your content, and optimize your online presence. We adapt our training to your level and needs.

We mainly use diagnostic électronique, mécanique automobile, systèmes automobiles, diagnostic technique, and PostgreSQL. These technologies allow us to create modern, performant and scalable web applications. We follow the latest trends and updates.

diagnostic électronique offers superior performance, better security, infinite scalability, and unlimited customization possibilities. Unlike CMS, we create custom solutions perfectly adapted to your needs.

Yes, all our websites are fully responsive and optimized for all devices: computers, tablets and smartphones. We test our creations on different screens to guarantee a perfect user experience.

Yes, we integrate AI into our projects when it adds value: intelligent chatbots, personalized recommendations, data analysis, and process automation. We stay at the forefront of technological innovations.

Our prices depend on the complexity of the project, the requested features, the estimated development time, and the technologies used. Each project is unique, which is why we offer free personalized quotes.

Yes, we offer packages for standard showcase sites, but most of our projects are custom. We adapt our offers to your budget and goals to offer you the best solution.

No, we are transparent about our prices. All costs are detailed in the quote: development, design, integration, tests, training, and support. No additional fees will be charged without your prior agreement.

Yes, we offer payment schedules adapted to your situation: down payment on order, staggered payments according to project progress, and balance on delivery. We adapt to your budget constraints.

Our process takes place in 4 stages: 1) Discovery and analysis of your needs, 2) Design and validation of mockups, 3) Development and tests, 4) Delivery and training. We keep you informed at each stage.

The duration depends on the complexity of the project. A simple showcase site takes 2-4 weeks, an e-commerce 6-12 weeks, and a complex application 3-6 months. We give you a detailed schedule from the start of the project.

Yes, we use project management tools that allow you to follow progress in real time. You also receive regular reports and can contact us at any time for questions.

After delivery, we train you to use your website, provide you with documentation, and remain available for support and maintenance. We also offer development and continuous improvement services.